In most cases, yes—we ship to nearly every country worldwide. However, there are some exceptions, including war zones, sanctioned regions, and extremely remote locations.

If you’re unsure whether we can deliver to your area, feel free to reach out to us at kitzgo.shop@gmail.com and we’ll be happy to help.

Tracking updates may vary depending on the shipping carrier. Some provide full, real-time tracking, while others offer more limited updates.

If your order is shipped with a carrier that has limited tracking, you’ll typically see updates once it reaches your country.

Please email us at kitzgo.shop@gmail.com with details of your situation. We will review your request within 24 hours. If you choose an exchange, a new jersey will be prepared within 1–2 business days. Refunds are processed within 1–3 business days.

Once your order is placed, please allow 2–5 business days for processing and fulfillment. After that, your order will be shipped out.

For estimated delivery times, take a look at our Shipping Policy page.

We offer a 30-day return and exchange guarantee for your peace of mind. If your jersey doesn’t fit quite right, you can request a different size or get a full refund.

For full details, check out our Returns & Refunds page.

Thanks to our strong partnerships with leading logistics providers such as DHL, UPS, FedEx, Royal Mail, and over 17 others, we cover all shipping costs—allowing us to offer FREE shipping to every customer.

We believe in being fully transparent: our jerseys are 1:1 premium replicas, not official team merchandise. At this price point, authentic jerseys simply aren’t offered anywhere. Each piece is created with care by passionate football fans, made to capture the look and feel of the moments you love from your favorite teams.

We also offer exclusive special kits that are not officially released—and never will be—by any club or national team, giving you something truly unique.

While these aren’t official releases, we take pride in delivering high-quality jerseys with strong attention to detail. With premium craftsmanship and unbeatable value, it’s a level of quality that stands out.

This feature isn’t available just yet, but it’s something we’re actively working on. Soon, fans will be able to submit their own jersey designs, and the design with the most votes will be produced as a limited special edition release, so stay tuned for updates.